Travelling to the UK?

Collect your approved PCR or LFT test upon arrival at your chosen hotel

1. Hotel details

2. Buy your tests

Collect your approved PCR or LFT test upon arrival at your chosen hotel

How our hotel service works

Our couriers will deliver your test packs to your chosen hotel before your arrival

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Collect your tests from the concierge in your chosen hotel

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Take your test by following the simple instructions below. For PCR, please leave the completed test with the concierge. For Lateral Flow Test, please dispose of responsibly

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How to take the test

Our RT-PCR test:

Is easy to use

Requires no invasive swabs

Can be done at home without supervision

Who are HALO™?

The HALO team includes world-class science, technology and logistics experts who want to help find solutions to the COVID-19 pandemic.

Our laboratory and additional Point of Care Testing sites are UKAS accredited in accordance with ISO 15189 and ISO 22870 for those activities as detailed on our UKAS Schedule of Accreditation. View certificate of Accreditation View schedule of Accreditation

FAQS

I need additional Booking Reference Numbers

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For every order you make, you will be sent a Booking Reference Number in your order confirmation. You will need to enter this number on your passenger locator form.

If you have ordered a multipack and need more reference numbers, then please call us on 0330 390 4586

Can I make a booking from overseas?

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Yes. Simply use the hotel address as the billing address. This will enable you to make a booking with any card you have registered in your home country

Where do I collect my test from?

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Collect your test from the hotel concierge on the day that you check-in

Do I need to show proof of purchase?

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Yes. Show the hotel concierge your email confirmation when you check-in.

How do I take the test?

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Watch our How to Video here

What happens once I’ve taken my test?

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Hand it back to the hotel concierge and your results will be emailed to you within 24 hours

“I’m travelling to a country on the Green list and have my return booked.”

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  • Check if your destination country requires you to take a PCR test to enter using the government’s search tool
  • Even if fully vaccinated, everyone must book and pay for a Day 2 PCR test before travelling back to England
  • You must complete a passenger locator form
  • If you require a PCR test to enter your destination country and a Day 2 test, you can save money by buying a double pack
  • Don’t forget, you must also have proof of a negative COVID-19 test to travel back to England. The HALO service only operates in the UK, so you will need to book this separately in the country you’re travelling to

“I’m travelling to a country on the Red list and have my return booked.”

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  • Check if your destination country requires you to take a PCR test to enter using the government’s search tool
  • Book a managed quarantine hotel within a 14-day period before arrival. The booking will include your hotel, quarantine transport and COVID-19 tests on Day 2 and Day 8 of quarantine. NOTE: You do not need to purchase these tests from HALO.
  • You must complete a passenger locator form
  • If you do require a PCR test to be able to enter your destination country, you can purchase a Single Pack from HALO
  • Don’t forget, you must also have proof of a negative COVID-19 test to travel back to England. The HALO service only operates in the UK, so you will need to book this separately in the country you’re travelling to

“I’m travelling to a country NOT on the Red list and have my return booked.”

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  • Check if your destination country requires you to take a PCR test to enter using the government’s search tool
  • If you are double-vaccinated (that is you have had your final dose of an approved vaccine at least 14 days before arrival back in England) or between 5 and 17 years old, regardless of your vaccination status, you need to book and pay for Day 2 Tests before returning to England. (Children 4 and under do not need any tests.)
  • The latest government regulations now allow the Day 2 Tests in this scenario to be Antigen Lateral Flow Tests – which can also be purchased from HALO – or PCR tests.
  • PCR Tests are safer and more reliable than Antigen Lateral Flow Tests because they are able to identify newly infected people more certainly – before they become symptomatic and before they become infectious to others. Click here for more information on the difference between PCR Tests and Antigen Lateral Flow Tests.
  • If you are not double-vaccinated (that is you have not had your final dose of an approved vaccine at least 14 days before arrival back in England) you need to quarantine at home for 10 days and take Day 2 and Day 8 PCR tests. (You cannot choose Antigen Lateral Flow Tests if you are not double-vaccinated.)
  • Or you can choose to book and pay for a PCR test on Day 5 (known as “test to release”). If the result is negative (and the result of your Day 2 test was negative or inconclusive) you can end your quarantine. You must still book and take your Day 2 and Day 8 tests.
  • Don’t forget, if you are not double-vaccinated you must also have proof of a negative COVID-19 test to travel back to England. The HALO service only operates in the UK, so you will need to book this separately in the country you’re travelling to. All travellers must complete a passenger locator form.

What's the difference between PCR Tests and Antigen Lateral Flow Tests?

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Antigen Lateral Flow Tests (LFTs) directly detect a protein that is contained inside the virus particle. The more virus there is, the easier it is for an LFT to detect this protein. But that means that when you are newly infected and the virus is just starting to multiply inside your body, an LFT test may fail to detect the low levels of virus present. This might happen (particularly) before you have any symptoms.

But LFTs are useful for identifying those people who are already infectious, probably symptomatic, and so have a large amount of virus in their system. RT-qPCR, which is simplified to PCR (Polymerase Chain Reaction), is more sensitive, because it makes copies of the genetic material of the virus, and even very small amounts of the genetic material will trigger an ‘exponential’ duplication: it is a ‘chain reaction’, a bit like the detonation of an atom bomb!

Consequently, PCR is so sensitive it can identify newly infected people more certainly than LFT, before they become symptomatic and before they become infectious to others. PCR is also more ‘specific’ than LFT. LFT can fail to distinguish between the SARS-CoV-2 (Covid-19) virus and other related coronaviruses. Some common colds are caused by non-SARS-CoV-2 coronaviruses, and there is potential for a lower specificity to confuse LFT and generate a false positive.

This is much less likely with PCR, which remains the diagnostic gold standard. Air travel is obviously a high risk for becoming infected. We believe that relying on the result of an LFT immediately after travelling on an aircraft is questionable: LFT is unlikely to identify anyone who has become newly infected. Even RT-qPCR would be challenged by someone very newly infected, but it is likely to identify the newly infected before LFT, due to its higher sensitivity.

Please note: there are different testing requirements for children, depending on their age. See our FAQs page and check government guidelines for details. Also note the above guidelines relate to England only. The government’s travel regulations may differ in Scotland and Wales. HALO is not available in Northern Ireland or outside the UK. Our travel advice is intended as a guide only – rules change frequently and it is your responsibility to ensure the advice we have provided is still relevant at the time of travel. HALO cannot be held responsible for any changes to this advice. 

test kit

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