Collect your test from the Halo desk which is situated at the Sofitel Heathrow Terminal 5.
Our Halo desk opening hours are 8am-8pm. If you arrive outside of these hours, you can collect and hand your test back to the Sofitel concierge which is open 24hrs a day
IMPORTANT: Please download our iOS app or visit app.haloverify.com to create your account and register your details BEFORE YOU ARRIVE AT THE AIRPORT. This helps us keeps the queues and overall waiting time short for your visit